Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.
Position: Field Engineer 3
Location: Groton/New London, CT, 06340
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Non-Driving but may have to drive between sites
Shift: 8:00 AM - 5:00 PM
Job Description:
1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products
Job Responsibilities:
Computer hardware set up, basic hardware and software troubleshooting stills
Provides support for software, hardware and networking support for desktops, laptops and servers.
Provides maintenance and support on legacy products. Supports Core, server products.
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
TekWissen Group is an equal opportunity employer supporting workforce diversity.
...the intrinsic value of varied perspectives and collaboration. Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must...
This job is posted for the Certified Driving School and the contact is Larry Swindell, ****@*****.*** The driving instructor is responsible for providing comprehensive driver education to teens, adults, and rehabilitative students. The instructor must tailor...
...Primary English Teacher | Teaching Opportunity in Oman **Tax-free Salary from 1200 OMR to 1500 OMR per Month **Free furnished accommodation... ...in an international school ~MUST be western trained based on visa requirements and Clients demand Additional Benefit: ~Free...
...come to the right place! JOIN The Grout Medic Team . Bringing Grout & Tile back to life! The Position: The Grout Medic is seeking a full-time, professional, high-quality Grout & Tile Installer with an outstanding work ethic and positive attitude. We are looking for...
...are looking for someone who is willing to learn to be both an assistant and administrator with our dental family. Great opportunity for... ...based on skill set and experience. Job Details: The Surgical Assistant is receiving patients, viewing charts and beginning...