TOURISM – 329 SYLLABUS FOR CLASS 12
Note:
There will be one Question Paper which will have 50 questions, out of which 40 questions need to be attempted.
Unit 1: Introduction to Travel & Tour Operations Business
| Sub-Unit | Topics |
|---|---|
| 1.1 | Evolution of Travel Business |
| 1.2 | Type and Organizational Structure of Travel Agencies (TA) & Tour Operators (TO) |
| 1.3 | Difference between Travel Agencies and Tour Operators |
| 1.4 | Market Trends & Travel Agency Business Scenario |
| 1.5 | Business Integration |
Unit 2: Operations of Travel Agency
| Sub-Unit | Topics |
|---|---|
| 2.1 | Agent |
| 2.2 | Origins of Travel Agency |
| 2.3 | Operations of Travel Agency |
| 2.4 | Organization of Travel Agency |
| 2.5 | Commissions |
| 2.6 | Travel Agencies in the 21st Century |
Unit 3: Transport Network
| Sub-Unit | Topics |
|---|---|
| 3.1 | Transportation |
| 3.2 | Tourism & Transport |
| 3.3 | Air Transport |
| 3.4 | Rail Transport |
| 3.5 | Road Transport |
| 3.6 | Cruise Liner |
| 3.7 | Mass Transportation |
Unit 4: Itinerary Planning
| Sub-Unit | Topics |
|---|---|
| 4.1 | Itinerary Planning, Definition of Itinerary, and Components of Itinerary |
Unit 5: Tour Packaging & Programming
| Sub-Unit | Topics |
|---|---|
| 5.1 | Meaning and Classifications of Tour Packages |
| 5.2 | Components of Tour Package |
| 5.3 | Customized or Tailor-Made Package and Group Inclusive Tours |
Unit 6: Package Tour Costing
| Sub-Unit | Topics |
|---|---|
| 6.1 | Meaning of Type of Cost |
| 6.2 | Concept of Tour Costing |
| 6.3 | Components of Tour Cost |
Unit 7: Government and Professional Bodies
| Sub-Unit | Topics |
|---|---|
| 7.1 | Integration between Government and Professional Bodies |
| 7.2 | Rules for Setting up Travel Agency and Tour Operators |
| 7.3 | Department of Tourism (DoT) – Various Schemes and Policies |
| 7.4 | Professional Bodies and their Activities |
Unit 8: Global Distribution System (GDS)
| Sub-Unit | Topics |
|---|---|
| 8.1 | Global Distribution System (GDS), Computer Reservation System (CRS) |
| 8.2 | Importance and Uses of GDS |
Tourism – 329 (Class 12).
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Tourism (Class 12) Syllabus:
The syllabus for Tourism is designed to provide an in-depth understanding of the tourism industry, its significance, and related services.
1. Introduction to Tourism
- Basics of tourism: definitions, concepts, and types of tourism (leisure, adventure, cultural, and eco-tourism).
- Tourism Industry: Overview of the tourism industry in India and globally.
- Importance of tourism for economic development and cultural exchange.
2. Tourism Products and Services
- Tourism Products: Natural and cultural heritage sites, pilgrimage sites, beaches, and ecotourism destinations.
- Services in Tourism: Travel agencies, tour operators, transportation services, accommodation, and hospitality.
- Role of tour guides, customer service, and effective communication in the tourism sector.
3. Tourism Marketing and Promotion
- Marketing Concepts: Importance of marketing in tourism, and introduction to the marketing mix.
- Promotion of Tourism: Advertising, digital marketing, and public relations strategies in promoting tourism.
- Role of government and private agencies in promoting tourism in India and internationally.
4. Impacts of Tourism
- Economic Impacts: Job creation, GDP contribution, and foreign exchange earnings.
- Social and Cultural Impacts: Preservation of heritage, promotion of cultural exchange, and challenges of tourism.
- Environmental Impacts: Eco-tourism, sustainable tourism practices, and the importance of conserving natural resources.
5. Sustainable Tourism Practices
- Concepts of responsible and sustainable tourism.
- Role of policies, education, and awareness in promoting sustainability in tourism.
- Case studies on sustainable tourism initiatives in India.
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