Terms and Conditions

Last Updated: August 08, 2025

Welcome to Himalaya Edu Hub (“we,” “us,” or “our”), an online coaching platform dedicated to preparing students for CUET UG and Rajasthan competitive exams. By accessing or using our website (https://himalayaeduhub.com/), online courses, study materials, or any related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to comply with these Terms and any applicable laws and regulations. We reserve the right to modify these Terms at any time, and such changes will be effective upon posting on our website. Your continued use of the Services constitutes acceptance of the updated Terms.

2. Use of Services

2.1 Eligibility

To enroll in our courses or use our Services, you must:

  1. Provide accurate, complete, and current registration information.
  2. Be responsible for maintaining the confidentiality of your account credentials.
  3. Notify us immediately of any unauthorized use of your account.

2.2 Permitted Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  1. Reproduce, distribute, or sell any course materials, including study notes, mock tests, or recorded lectures, without prior written consent.
  2. Use the Services to engage in any activity that disrupts, interferes with, or harms the platform or other users.
  3. Attempt to gain unauthorized access to our systems or networks.

3. Course Enrollment and Payments

3.1 Enrollment

  1. Enrollment in our courses, such as the CUET UG 2025 Combo Pack or other exam preparation programs, is subject to availability and payment of applicable fees.
  2. Course access is granted only to registered users and is non-transferable.

3.2 Payment Terms

  1. All fees for courses or Services are listed on the website and must be paid in advance.
  2. Payments are processed through secure third-party payment gateways. You agree to provide accurate payment information.
  3. All fees are non-refundable unless otherwise stated in our Refund Policy (see Section 4).

3.3 Course Content

  1. Course content, including study materials, mock tests, and recorded lectures, is provided for personal, non-commercial use only.
  2. We reserve the right to update or modify course content to reflect changes in exam patterns or syllabi.

4. Refund Policy

  1. Refunds may be requested within 7 days of course enrollment, provided you have not accessed more than 10% of the course content (e.g., videos, tests, or materials).
  2. Refund requests must be submitted in writing to support@himalayaeduhub.com and will be processed within 14 business days.
  3. No refunds will be issued for services accessed beyond the specified threshold or after the 7-day period.

5. Intellectual Property

  1. All content on the website, including text, videos, study materials, logos, and software, is the property of Himalaya Edu Hub or its licensors and is protected by copyright and intellectual property laws.
  2. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal educational purposes only.
  3. Unauthorized reproduction, distribution, or use of our content may result in legal action.

6. User Conduct and Responsibilities

  1. You are responsible for ensuring a stable internet connection and compatible devices to access our Services.
  2. You agree to provide truthful information during registration and assessments.
  3. Any feedback or testimonials provided may be used by us for promotional purposes, with your consent.

7. Limitation of Liability

  1. Himalaya Edu Hub strives to provide accurate and up-to-date content but does not guarantee the accuracy, completeness, or suitability of the Services for any particular purpose.
  2. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services, including but not limited to loss of data, academic performance, or opportunities.
  3. Our total liability, if any, shall not exceed the amount paid by you for the Services.

8. Termination

  1. We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in conduct that we deem harmful to our platform or other users.
  2. Upon termination, your access to course materials and Services will cease, and no refunds will be issued for unused portions.

9. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, available at https://himalayaeduhub.com/privacy-policy/. By using our Services, you consent to the collection, use, and sharing of your information as described therein.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

11. Contact Information

For questions, concerns, or complaints regarding these Terms or our Services, please contact us at:

  1. Email: contact@himalayaeduhub.com
  2. Phone: +91 99290 17783, +91 99290 17784
  3. Address: Gopalpura Bypass Road, Near Ridhi Sidhi Choraha, Jaipur, Rajasthan 302018, India

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Himalaya Edu Hub for your educational journey.

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