Salesforce Business Analyst Job at Tata Consultancy Services, Canada

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  • Tata Consultancy Services
  • Canada

Job Description

Job Description

Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities:

•Hands-on experience supporting Salesforce CRM platform using Financial Service Cloud and Salesforce Marketing Cloud.

•Good years working as a Business Analyst with proven experience in agile delivery, in requirements management on large and complex projects

•Experience with Wealth and or Investment Banking

•Combination of traditional business analysis skills with agile analysis skills, and the ability to identify the need for and use techniques from either skillet (system context diagrams, use cases, storyboards, relative estimation)

•Experience in requirements planning and prioritization including stakeholder analysis and effort estimation.

•Requirement elicitation techniques such as User stories Data Analysis, Document Analysis, Interviews, Facilitated Workshops, Observation, Prototyping, Focus Groups, Surveys

•Requirements management and communication

•requirements walkthroughs: scope and change management; traceability; configuration management, backlog management, User provisioning & prioritization Nice-to-have

•Experience working in Scrum environments

•Salesforce Administrator certification

•Critical Thinking and Design skills with experience in User Centered Design

•Asset Management Experience preferred.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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