Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

K3QzUm1UdTN3aHJScGlYeXNlYnVlMVhzalE9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Elwyn

Case Manager Job at Elwyn

 ...Flexible Schedules Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities: Case Manager -Full Time Pay Range: $20.00 p/hr.,$2,000 Sign on Bonus Location: North Kingstown, RI POSITION SUMMARY: As the... 

Stitt + Zosky

Legal Counsel (in-house) - Real Estate Development Job at Stitt + Zosky

Our client, a successful real estate development, investment and asset management company, with a proven track record of creating large scale...  .... The ideal candidate will have 3+ years of strong commercial real estate experience, particularly in condominium-related... 

GuoTai Investment Holdings ( Shanghai ) Co., Ltd.

housekeeper/Ayi needed Job at GuoTai Investment Holdings ( Shanghai ) Co., Ltd.

1 housekeeper or Ayi2 Filipino maid3 under 45 years old4 speak english5 live in Shanghai now6 related experience is mustIf yu are interested,please send email to: ***@***.***

Bobcat Transport

Owner Ops Needed/Small Co/You Choose Your Home Time CDL A Driver Job at Bobcat Transport

 ...Need Class A owner operators looking for a small company We are a small fleet with 2 owners and our own brokerage Our...  ...and deal directly with the owners Apply today Owner Op Owner Operator CDL A Class A Driver Owner Ops Owner Operators

University of Pennsylvania

Clinical Research Nurse D Job at University of Pennsylvania

 ...Clinical Research Nurse D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities...