Job Description

Job Description and Duties

Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full-Time appointment to the Office Technician (Typing)  classification in the Health Information Management Department (HIMD). This position is under the direction of the Health Record Technician III Supervisor and general supervision of the HIMD Director.  Office Technician (Typing) duties include but are not limited to:

• Performs health record maintenance, including filing, thinning, and splitting of records. Sorts, audits, duplicates, images, distributes, and files office business documents and overflow medical records. Handles incoming and outgoing inter- and intra-office mails. Manages various department records. Prepares, composes, and reviews written correspondences. Gathers, tallies, and maintains statistical and other records. Enters data into ADT for billing purposes.
• Organizes and maintains department policy and procedure manuals.
• Assists with processing approved release of information requests received from patients, family members, outside agencies, attorneys, and courts to receive copies of their medical records in accordance with the Information Practices Act (IPA), Health Insurance Portability and Accountability Act (HIPAA), Welfare and Institutions Code (WIC), Title 22, and DSH policies and procedures. Ensures that release of health records is accomplished in an appropriate, legal, and timely manner. Reviews, copies, redacts, and packages, following specified instructions, Protected Health Information (PHI) in response to approved requests. Mails, faxes, emails, and/or transmits appropriate legal requests and responses to various agencies in accordance with DSH policies and procedures.
• Researches and reproduces microfilmed and imaged medical records for authorized release of information.  Research historical logbook. Image medical records for litigation cases upon request by the Attorney General’s Office and download images to CD for release. 
• Promotes and maintains effective working relationships with various programs and departments, including clinical, administrative, and clerical staff within the hospital. Consistently applies hospital and department policies, procedures, rules, and regulations.
• Promotes effective teamwork, lines of communication, and positive staff morale. Provides functional guidance in training and assisting less experience employees.
• Maintains a safe work environment by actively supporting and participating in routine safety inspections, accident prevention and investigation, and ongoing safety awareness training.
• Performs other duties as assigned by supervisor and participates in the ongoing departmental quality improvement process.
• Participates in special projects and provides coverage for other areas and supervisors as needed.

This position is responsible for reviewing and preparing various documents for accuracy and completeness. The successful candidate must have the ability to maintain an effective working relationship with co-workers and the public, use modern office methods, programs, supplies and standard office equipment, demonstrate effective positive communication skills and have familiarity with the hospital organization.

In order to be appointed as Office Technician (Typing), candidates must be able to type at least forty (40) words per minute. Please provide a typing certificate that meets CalHR requirements (5 minutes in length & proctored):

Applicants that meet the recruitment criteria should apply Human Resources- Employment Unit no later than Friday, September 12, 2025. 

You will find additional information about the job in the .

Working Conditions

Patton is a forensic psychiatric hospital and was established in 1890 and opened in 1893. DSH-Patton provides treatment to forensically and civilly committed patients within a secure treatment area. The hospital does not accept voluntary admissions.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from  PattonHREmploymentUnit@dsh.ca.gov .  It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Examination/ Employment Application (STD. 678) including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYY).  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed STD. 678 and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers account. Please reference  Job Control #490369  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.  Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your STD. 678 and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers account at  . Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing.  Please submit only one application . Applicants will be disqualified from the interview process if the STD Form 678 is incomplete. That includes job titles, job duties, work address, time worked at that position, supervisor name, and supervisor phone number

***Click on the link to complete the Department of State Hospitals Recruitment Survey:  DSH Recruitment Survey

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Candidates should possess strong Interpersonal skills, written and oral communication skills, good organizational skills and attention to detail. Candidates should also be dependable with consistent attendance and be able to work independently.

Benefits

Please review the that may also be found on the California Department of Human Resources (CalHR) website. You will find information on the benefits afforded by membership in the Public Employees’ Retirement System (CalPERS), benefits and protections provided to public employees by the State Civil Service Act, and salary ranges and a summary of the Office Technician Typing classification. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

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