Job Description

Job Description and Duties

The EEO Office is responsible for implementing non-discrimination policies, procedures and practices and ensuring they are integrated into every aspect of employment at CDSS. The EEO Office conducts impartial, fair, timely, and thorough investigations.

The mission of the CDSS is to serve, aid, and protect needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence.

Job description and duties:

The EEO Office of CDSS is looking for an Office Technician (Typing) (OT). The OT in the EEO Office is an integral part of the EEO team. This requires the OT to be reliable and operate with a high degree of integrity. A bulk of the workload is proofreading and formating complex, technical investigative reports. It is of utmost importance that the reports are error free and represent the integrity and professionalism of the EEO Office. This job requires you to be able to use proper grammar and spell correctly; use Microsoft Office products; operate office machines; follow oral and written directions; evaluate situations accurately and take effective action; have good customer service skills; apply specific laws, rules, and office policies and procedures; prepare correspondence independently utilizing a wide knowledge of vocabulary, grammar and spelling; communicate effectively; provide functional guidance. (see duty statement for more details)

We are a small, close-knit office that works together as a team to promote a culture within CDSS that is inclusive, diverse, fair, respectful, and free of discrimination and harassment. Our work is not easy, but it is challenging and rewarding. Our team is more like an extended family where each team member is treated with respect and appreciation; we are happy to come to work every day. This is a hybrid position which requires some in office days and some telework days.

If you are looking for a position where you:

• Are challenged every day;
• Work with a high level of confidentiality, ethics and integrity;
• Use excellent written and verbal communication skills;
• Professionally and effectively interact with all levels of staff and management;
• Work in a fast-paced changing environment;
• Effectively manage time with limited supervision.

...then we want to interview you.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief .

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You will find additional information about the job in the .

Working Conditions

This work location is very convenient!  The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

This position is eligible for  hybrid work  in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time.  The incumbent  will  be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.  The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

In order to be considered for this position, you must submit a standard application (STD.376), and a Statement of Qualification as outlined below. A resume does not take the place of listing work experience on the STD 376.

Statement of Qualifications (SOQ):

1. Please provide a narrative discussion of how your education, training, experience, and skills meet the desirable qualifications for this position. A resume does not take the place of the SOQ.
2. Why do you want to work in the Equal Employment Opportunity (EEO) field? Note: Responses must be limited to two pages of 8 1/2 by 11-inch paper, with one-inch margins and a font size no smaller than 11 pt.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• A high degree of initiative, professionalism, confidentiality and the ability to interact effectively with all levels of staff and management.
• Ability to handle sensitive and confidential assignments with tact, discretion and diplomacy.
• Flexibility in adapting to changes in priorities, assignments and other interruptions which may impact pre-established timelines and courses of action.
• Ability to be detail oriented.
• Ability to proofread and format complicated documents.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to communicate information/ideas in a clear, concise, and professional manner both verbally and in writing.
• Ability to provide excellent customer service.
• Knowledge of discrimination and harassment laws.
• Ability to perform difficult clerical work, including the ability to spell correctly and use proper grammar.
• Ability to follow oral and written directions;.
• Ability to evaluate situations accurately and take effective action.
• Ability to prepare correspondence independently utilizing a wide knowledge Of vocabulary, grammar and spelling.
• Ability to communicate effectively and provide functional guidance.
• Experience using Microsoft Office Suite, Outlook, Dynamics 365, MS Teams, Visio, Excel, PowerPoint, and SharePoint.
• Excellent attendance.

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Work experience placement, Work at office, Remote work,

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