Human Resources Manager Job at North Carolina Courage, Raleigh, NC

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  • North Carolina Courage
  • Raleigh, NC

Job Description

The North Carolina Football Club is the proud home of two professional soccer teams — North Carolina Courage (NWSL) and North Carolina FC (USL Championship). We are committed to excellence on and off the field and strive to foster a culture grounded in integrity, community, accountability, respect, and excellence. We are currently seeking a passionate and experienced Human Resources Manager to join our team. This position will lead the HR function, providing strategic and operational support across all areas of the employee lifecycle — from recruitment and onboarding to performance management, employee engagement, compliance, and DEI initiatives. This is a hands-on role suited for a proactive HR leader with strong generalist experience and a passion for sports, people, and purpose.

Key Responsibilities

Leadership & Oversight

  • Collaborate closely with the SVP of People & Culture to ensure that Human Resources effectively supports both front office and technical team operations.
  • Advise and partner with the SVP of People & Culture to develop and implement a strategic roadmap for HR technologies and initiatives that enhance the overall employee experience.
  • Lead and support the HR Coordinator, providing day-to-day guidance and long-term development.
  • Serve as a trusted advisor to club leadership and staff across departments and teams.

Talent Acquisition

  • Design and execute strategic recruitment plans to attract high-performing talent aligned with the club’s values and mission.
  • Partner with technical staff and outside counsel to coordinate player and staff visa filings.
  • Track recruiting KPIs to measure and optimize the effectiveness of talent acquisition efforts.

Onboarding & Retention

  • Oversee onboarding processes that create a welcoming and impactful new hire experience.
  • In collaboration with the SVP, People & Culture, create employee engagement initiatives, including satisfaction surveys and feedback loops.
  • Identify growth and career development opportunities for staff across the organization.
  • Lead efforts to foster a culture of inclusion and collaboration between front office and technical staff.

Performance Management & Development

  • Design and implement performance review processes (including 360-degree feedback).
  • Coach managers on effective performance conversations and leadership practices.
  • Facilitate learning, development, and recognition programs that align with the club’s Common Purpose.

Total Rewards & HR Operations

  • Support compensation benchmarking, promotional pathways, and rewards/bonus programs.
  • Partner with HRIS vendors to ensure seamless benefits and payroll administration.
  • Manage third-party vendors including ADP and other HR solution providers.

Compliance & Culture

  • Ensure adherence to federal and state employment laws and internal HR policies.
  • Make recommendations to the SVP, People & Culture on policies and strategies that better align with the industry trends and the league requirements.
  • Oversight of the employee handbook and internal HR documentation.
  • Maintain consistency and equity in compensation, promotions, and employee development.
  • Lead the development and implementation of DE&I initiatives tailored to the club’s mission and workforce.

Qualifications

  • Minimum of 5 years of progressive HR experience, including leadership of core HR functions.
  • Proven experience in: Talent acquisition and workforce planning, Employee relations and conflict resolution, Organizational development and performance management
  • Experience in a sports, entertainment, or media environment is preferred.
  • Proven ability to navigate and contribute to dynamic, growth-oriented environments within small to mid-sized companies. Strong knowledge of U.S. employment law and HR compliance requirements.
  • Exceptional communication and interpersonal skills with a collaborative leadership style.
  • Ability to work flexible hours, including evenings and weekends for games and team events
  • Valid driver’s license with ability to travel between local facilities (office, stadium, training center).
  • SHRM-CP, PHR, or related HR certification is preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Tags

Local area, Flexible hours, Afternoon shift,

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