Job Description

The Epic Credentialed Trainer plays a pivotal role in ensuring the successful implementation and adoption of the Epic EHR system within OU Health. This position requires a deep understanding of the Epic EHR application, excellent communication skills and a passion for training and educating healthcare professionals. The Credentialed Trainer will collaborate with various departments, Epic Principal Trainers and the Epic application teams to deliver effective training programs that empower staff to effectively utilize Epic in their daily workflows. Responsibilities include delivering and facilitating interactive training sessions for clinical and administrative staff on the functionality and usage of Epic, staying up-to-date with the latest updates and enhancements to Epic and ensuring training content reflects these changes, learning application specific content, administering end user proficiency assessments, collaborating with subject matter experts and other team members to create training materials, user guides and resources tailored to different roles and departments, maintaining accurate records of training sessions, attendance and feedback to track progress and ensure compliance with program standards, gathering feedback from stakeholders and trainees to continuously improve training programs and materials, assisting during go-live events and providing on-site support to users as needed, serving as an expert educator to internal staff and supporting personalization labs for all users, and performing other related duties as assigned. Minimum qualifications include a Bachelor's degree in a related field and at least 1 year of applicable IT or clinical experience or equivalent combination of education and experience, with four years of experience considered equivalent to a Bachelor's degree. Specific Epic module credentialing is required within 3 months of hire. The role requires demonstrated flexibility with respect to required changes in training content and delivery methods, ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet standards, ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner, ability to communicate information clearly and concisely when speaking and in writing, enthusiasm to put forth extra effort when required, including demonstrating determination when faced with obstacles and adversity, excellent oral communication skills, ability to work independently and within teams, and the ability to drive to assigned sites to complete work. OU Health is an equal opportunity employer offering a comprehensive benefits package including PTO, 401(k), medical and dental plans, and more. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence, serving Oklahoma and the region with a large network of physicians and advanced practice providers.

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