Are you passionate about delivering exceptional customer service? Are you technically savvy and eager to assist customers in navigating through software challenges? If so, we've got the perfect opportunity for you to showcase your talent!
At HSI, we're seeking a dynamic Customer Solutions Support Specialist - Remote to join our team. You'll play a pivotal role in responding to customer inquiries via phone calls, emails, and chats, providing top-notch technical support for our Learning Management Systems (LMS) and proprietary software.
Location: US-Based Fully Remote Role - Equipment Provided
Schedule: Monday-Friday 8am-5pm PST (Pacific Standard Time)
Key Responsibilities:
Requirements
Desired Competencies:
Benefits
This position has a hourly range of $17-$18 USD. Where an applicant will ultimately fall within the stated range depends on a variety of factors, including, for example, geographic location and level of experience.
We are a company that cares deeply for its employees, and we understand that all of us have lives outside of work. We encourage a balanced life, and we'll do everything we can to ensure you find us to be a welcoming, inclusive company. We encourage people of all backgrounds and identities to apply.
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