Job Description

Job Title: Contracts Administrator

Department: Operations

Reports To: Chief Operating Officer

Job Summary:

Carrier Access IT (CAIT) is seeking a detail-oriented and collaborative Contracts Administrator to manage and coordinate all aspects of client and supplier agreements. This role is responsible for drafting, reviewing, negotiating, and maintaining contracts to ensure alignment with company objectives, compliance standards, and operational requirements. The ideal candidate will be skilled at navigating complex technical language, resolving contract conflicts, and serving as a liaison among internal teams, external partners, and legal counsel.

Essential Functions:

• Draft, review, and revise a variety of agreements, including NDAs, service agreements, vendor contracts, and subcontractor agreements.
• Negotiate terms with suppliers and clients to align with CAIT’s purchasing and sales standards.
• Act as a liaison between internal teams (sales, operations, legal, finance, HR, project management) and external parties to ensure contracts meet business and legal requirements.
• Interpret and analyze complex language in Master Purchasing Agreements and Master Client Agreements, recommending and negotiating revisions to mitigate risk and protect CAIT’s interests.
• Coordinate with legal counsel on contract language, compliance, and conflict resolution.
• Maintain an organized electronic contract repository and ensure audit readiness.
• Build and update vendor terms and conditions on the internal website; create and manage contract and communication templates.
• Manage backend vendor rebates and incentives, including tracking and reporting.
• Oversee state contract compliance and renewals.
• Serve as the ConnectWise administrator, ensuring data integrity.
• Respond to contractual questions and handle escalations.
• Ensure compliance with applicable laws, regulations, and internal policies.
• Support the continuous improvement of contract management processes.

Desired Qualifications/Skills:

• Bachelor’s degree in Business Administration, Legal Studies, or a related field preferred.
• Minimum of 3 years of experience in contract administration, legal coordination, procurement, or a related area.
• Strong ability to read, interpret, and summarize legal and technical contract terms.
• Skilled negotiator with excellent written and verbal communication abilities.
• Comfortable leading discussions with suppliers, clients, and internal stakeholders, including legal teams.
• Highly organized with strong attention to detail and time management skills.
• Proficient in Microsoft Office and familiar with contract lifecycle management (CLM) tools or willing to learn.
• Experience in a technology, IT services, or consulting environment is a plus.
• Team-oriented mindset with a proactive, solution-focused approach.

Benefits:

We offer a comprehensive and competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) plan with company match
• Life and disability coverage
• Additional voluntary benefits
• Responsible Time Off (RTO) policy for flexibility and work-life balance
• Quarterly performance bonus eligibility (Variable Pay)
• Professional development opportunities

A full summary of benefits will be provided during the interview and onboarding process.

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