Job Description
Type of Requisition
Regular
Clearance Level Must Currently Possess
Top Secret
Clearance Level Must Be Able to Obtain
Top Secret/SCI
Public Trust/Other Required None
Job Family
IT Infrastructure and Operations
Skills Job Qualifications
Chat Software, Information Technology (IT) Systems, System Upgrades
Certifications
ITIL 4 Foundation - ITIL - ITIL
Experience 3 + years of related experience
US Citizenship Required
Yes
Job Description USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
Chat Services Administrator
- Maintains chat platforms owned by USSTRATCOM.
- Coordinates with external service providers to isolate faults and errors and provide mitigations.
- Troubleshoots technical issues within the chat.
- Manages chat settings.
- Enforces community guidelines.
- Manages user profiles and access levels.
- Implements new features or updates.
- Tracks and reports on chat activity and user engagement metrics.
What You'll Need To Succeed - Technical Training, Certification(s) or Degree, 3+ years of experience
- Security Clearance Level: Top Secret with SCI eligibility
- Required Certifications: ITIL 4 Foundation; Cloud+ or GICSP or SSCP or Security+ or GSEC or CySA+
GDIT IS YOUR PLACE
- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
SCITLS
The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours
40
Travel Required
Less than 10%
Telecommuting Options
Onsite
Work Location
USA NE Offutt AFB
Additional Work Locations
Total Rewards at GDIT
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Job Tags
Temporary work, Immediate start, Remote work, Work from home, Worldwide, Flexible hours,