Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
Chat Services Administrator
Maintains chat platforms owned by USSTRATCOM.
Coordinates with external service providers to isolate faults and errors and provide mitigations.
Troubleshoots technical issues within the chat.
Manages chat settings.
Enforces community guidelines.
Manages user profiles and access levels.
Implements new features or updates.
Tracks and reports on chat activity and user engagement metrics.
WHAT YOU’LL NEED TO SUCCEED:
Technical Training, Certification(s) or Degree, 3+ years of experience
Security Clearance Level: Top Secret with SCI eligibility
Required Certifications: ITIL 4 Foundation; Cloud+ or GICSP or SSCP or Security+ or GSEC or CySA+
GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#SCITLS
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
ITIL 4 Foundation - ITIL - ITIL
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
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