Appointment Scheduler_2 Job at Nucar Southern New England, Norwood, MA

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  • Nucar Southern New England
  • Norwood, MA

Job Description

Job Title: Automotive Internet Sales Appointment Coordinator

Location: Nucar Hyundai of Norwood

About Us: At Nucar of Hyundai of Norwood, we're more than just a car dealership - we're committed to providing an exceptional buying experience and building lasting relationships with our customers. We are looking for a driven and customer-focused Automotive Internet Sales Appointment Coordinator to join our team and help us grow.

Position Summary: The Internet Sales Appointment Coordinator is responsible for managing online leads, setting qualified appointments, and ensuring each customer has a smooth, professional introduction to our sales team. This is a fast-paced, high-energy role that is perfect for someone who enjoys engaging with people and thrives on achieving results.

Key Responsibilities:

  • Respond quickly and professionally to internet inquiries, phone calls, texts, and emails.
  • Build rapport with customers to create trust and encourage them to visit the dealership.
  • Set qualified sales appointments and confirm details with customers.
  • Keep accurate records in CRM of all interactions and follow-ups.
  • Proactively follow up with customers who have shown interest but not yet scheduled.
  • Collaborate with the sales team to ensure a smooth handoff and great customer experience.
  • Consistently meet daily and weekly contact and appointment goals.

Qualifications:

  • Experience in customer service, call center, or sales coordination preferred.
  • Excellent communication skills (phone, email, and text).
  • Strong organizational and multitasking abilities.
  • Comfortable working with CRM tools and basic computer programs.
  • A positive attitude, professional demeanor, and strong work ethic.

What We Offer:

  • Competitive hourly pay + performance bonuses.
  • Health, dental, and vision benefits.
  • Paid time off and holidays.
  • Training and professional development opportunities.
  • A positive team culture in a growing automotive group.

Schedule:

  • Full-time; evenings and weekends may be required

Job Posted by ApplicantPro

Job Tags

Hourly pay, Full time, Weekend work, Afternoon shift,

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