BUSINESS STUDIES – 305 SYLLABUS FOR CLASS 12
Principles and Functions of Management
Unit I: Nature and Significance of Management
- Management – concept, objectives, importance.
- Nature of management; Management as Science, Art, Profession.
- Levels of management – top, middle, supervisory (first level).
- Management functions – planning, organizing, staffing, directing, and controlling.
- Coordination – nature and importance.
Unit II: Principles of Management
- Principles of Management – meaning, nature, and significance.
- Fayol’s principles of management.
- Taylor’s Scientific Management – Principles and Techniques.
Unit III: Business Environment
- Business Environment – meaning and importance.
- Dimensions of Business Environment – Economic, Social, Technological, Political, and Legal.
- Economic Environment in India; Impact of Government Policy Changes on Business and Industry, with special reference to the adoption of liberalization, privatization, and globalization policies.
Unit IV: Planning
- Meaning, features, importance, and limitations.
- Planning process.
- Types of Plans – Objectives, Strategy, Policy, Procedure, Method, Rule, Budget, Programme.
Unit V: Organising
- Meaning and importance.
- Steps in the process of organizing.
- Structure of organization – functional, and divisional.
- Formal and informal organization.
- Delegation: meaning, elements, and importance.
- Decentralization: meaning and importance.
- Difference between delegation and decentralization.
Unit VI: Staffing
- Meaning, need, and importance of staffing.
- Staffing as a part of Human Resources Management.
- Steps in the staffing process.
- Recruitment – meaning and sources.
- Selection – meaning and process.
- Training and Development – meaning, need, methods – on-the-job and off-the-job methods of training.
Note: There will be one Question Paper with 50 questions, out of which 40 need to be attempted.
Unit VII: Directing
- Meaning, importance, and principles.
- Elements of Direction:
- Supervision – meaning and importance
- Motivation – meaning and importance, Maslow’s hierarchy of needs; Financial and non-financial incentives.
- Leadership – meaning, importance; qualities of a good leader.
- Communication – meaning and importance, formal and informal communication; barriers to effective communication.
Unit VIII: Controlling
- Meaning and importance.
- Relationship between planning and controlling.
- Steps in the process of control.
- Techniques of controlling.
Business Finance and Marketing
Unit IX: Business Finance
- Business finance – meaning, role, objectives of financial management.
- Financial planning – meaning and importance.
- Capital Structure – meaning and factors.
- Fixed and Working Capital – meaning and factors affecting their requirements.
Unit X: Financial Markets
- Concept of Financial Market: Money Market – nature, instruments.
- Capital market: nature and types – primary and secondary market.
- Distinction between capital market and money market.
- Stock Exchange – meaning, functions, NSEI, OCTEI, Trading Procedure.
- Securities and Exchange Board of India (SEBI) – Objectives, Functions.
Unit XI: Marketing
- Marketing – meaning, functions, role.
- Distinction between marketing and selling.
- Marketing mix – concept and elements:
- Product – nature, classification, branding, labeling, and packaging
- Physical distribution: meaning, role; Channels of distribution – meaning, types, factors determining the choice of channels.
- Promotion – meaning and role, promotion mix, Role of Advertising and personal selling; objections to Advertising.
- Price: factors influencing pricing.
Unit XII: Consumer Protection
- Importance of consumer protection.
- Consumer rights.
- Consumer responsibilities.
- Ways and means of consumer protection – Consumer awareness and legal redressal with special reference to the Consumer Protection Act.
- Role of consumer organizations and NGOs.
Unit XIII: Entrepreneurship Development
- Concept, Functions, and Need.
- Entrepreneurship Characteristics and Competencies.
- Process of Entrepreneurship Development.
- Entrepreneurial Values, Attitudes, and Motivation – Meaning and Concept.
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